TERMS AND CONDITIONS

2024 Badge Refund Deadline:. April 19, 2024. Absolutely no refunds on badges will be processed after this date.

Refunds: There will be a 10% service fee for ALL Refunds, including both badges and event tickets.

Event Tickets: - May be refunded up to 24 hours before the event starts. All event ticket refunds will have a 10% service fee. As many events do not have a cost, if your event is free, but you cannot attend, there will be no fee (10% of $0 is still $0!). We would still encourage you to return tickets for events you cannot attend, so someone else can take your place.

Properly Displaying Your Badge: Attendees are required to wear their badge at all times. Your badge grants you access into show areas. If you do not wear your badge, you will be denied entry.

Lost Badge/Badge Reprint: PLEASE DO NOT LOSE YOUR BADGE! Unfortunately, we cannot offer replacement badges. If you lose your badge you will need to purchase a new badge.

Attendees are required to comply with all health and safety guidelines, including but not exclusively COVID-19 protocols. In 2024, Origins Game Fair is not requiring masks or proof of covid vaccination to attend Origins this year. However, please be aware that if either the Centers for Disease Control or state/local governmental organizations require us to change this policy, we will do so to comply with governmental rules.

Weapons policy: Real weapons and weapons resembling real weapons are not allowed at Origins. Cosplay weapons must be cleared by convention security and peace bonded. Visit the Help Desk near registration or the the Security Office directly outside of the Exhibit Hall in the Main Concourse. Replica weapons purchased in the Exhibit Hall must be immediately secured in the purchaser’s vehicle or hotel room.

Peace-Bonding: We utilize zip ties to mark items as safe and inspected. Once we have zip-tied your item, you are not permitted to remove it. Security will have zip ties on hand at the show. Visit the Security Office directly outside of the Exhibit Hall in the Main Concourse to peace-bond your item.

Wheelchair Policy: The convention center has a limited number of manual wheelchairs available. They are stored at Public Safety Command. If you (or someone you know) needs a wheelchair, contact Public Safety directly at (614) 827-2547. A member of Public Safety will bring the wheelchair to you. You will be asked to exchange a photo ID for the wheelchair, which will be returned to you when you are done using the chair.